Terms & Conditions

Additional terms and conditions apply to Brewery Vendors & Suppliers.

GENERAL – An order constitutes an offer by the Client to purchase the Products in accordance with these Terms & Conditions. The Client is responsible for ensuring the terms of the order are complete and accurate. Orders are deemed accepted upon receipt of email confirmation such as automatic web shop emails.

DELIVERY – Diverse Beers agree to deliver the products to the Client’s location, on the scheduled day, free of charge provided that:

-1- The delivery location is within our standard operating areas.

-2- The order total is above the minimum required for the Client’s location.

No minimum order requirement applies to UK wide delivery by courier.

Diverse Beers are under no obligation to deliver products outside the standard operating areas or below the minimum order requirement. Where third party courier / delivery is ordered then these charges are payable by the Client.

Diverse Beers shall not be liable for any delay or failure in delivery due to product, vendor, administration, web, order-picking or technical error / failure or due to a force majeure event. In the event Client does not or can not take delivery of the products upon delivery, and the Client requires a re-delivery, Diverse Beers are entitled to charge the Client a reasonable fee for time, storage and re-delivery, the same entitlement applies if a Client fails to provide adequate delivery instruction or other relevant information. If re-delivery is not arranged within a required time period then Diverse Beers are entitled to implement order cancellation and raise an invoice for services provided and any value loss or shortfall to the products. Where Diverse Beers supply ordered products by instalment; each delivery shall be invoiced and paid for separately and each instalment shall constitute a separate order.

Original product outer packaging, for cans, bottles, merchandise etc is not guaranteed and relates to order quantity and availability. Diverse Beers may use unrelated product boxes and their own branded boxes for distribution.

PAYMENT & LIABILITY – The Client shall pay the invoice in full at the time delivery is completed, payment is made by cash or by advance cleared funds. The Client shall pay all invoiced amounts due in full without any deduction or claim.

If the Client has a pre-approved credit account then payment terms will be set on an individual basis as notified. If the Client fails to make any payment due then Diverse Beers retain the right to apply interest on the overdue amount at the rate of 4% above the Bank of England’s base rate. Such interest accrues on a daily basis until paid in full. The Client shall pay the interest together with the overdue amount. If the Client fails to make a payment, threatens non-payment or is unable to make a payment then Diverse Beers may implement Client cancellation, cease to provide any service and all outstanding amounts shall become immediately due. The Client shall also become liable for all reasonable expenses incurred in debt collection and any further proceedings. Diverse Beers may implement third party credit score services. Diverse Beers may, at it’s sole discretion, withdraw or amend any credit account without notice. Account facilities provided to limited companies and other entities are accompanied by personal guarantee(s).

Title to products shall not pass to the Client until payment is received in full (in cash or cleared funds). Until such time, products provided by Diverse Beers should be insured, stored properly and separately from other items and remain readily identifiable as property of Diverse Beers. On request the Client shall allow Diverse Beers to inspect such goods and relevant insurance policy. Diverse Beers shall be entitled, at any time following the date upon which payment is due, enter Client premises or any premises where the products are stored and repossess the same. The Client consents to allow Diverse Beers premises access for this purpose. The Client shall reimburse Diverse Beers for all reasonable expenses and fees incurred, including legal expenses.

Diverse Beers shall under no circumstance be liable to the Client for any loss of profit or any indirect or consequential loss arising under or in connection with a service. The total liability applicable to Diverse Beers shall not exceed the price of the products delivered.

Genuine errors can occur in listing product price and detail, neither Diverse Beers or any relevant vendor / brewery are required to fulfill any order where an error is identified. In this rare event an option is given to re-confirm the order with the correct detail or order cancellation.

One-way kegs / containers are the Client’s responsibility for responsible disposal. Other vessel’s remain the property of the brewery / keg rental provider and financial penalties can be applied for non return / late return.

Diverse Beers are VAT registered and all published prices are subject to the relevant rate of VAT.

ORDER CANCELLATION & AMENDMENT – Please notify us straight away if you wish to cancel or amend an order – there are no penalties involved for stocked items but where an item may have already been distributed from a brewery to Diverse Beers, a fixed return fee of £12 + VAT can apply. It’s not possible to cancel an order after delivery.

Tap takeover and residency arrangements are separate contractual obligations between Client and vendor / brewery whereby Diverse Beers operate as introductory agents and / or distributors. Cancellation procedures vary from brewery to brewery – please refer to the relevant agreement terms.

RETURNS – Please notify us straight away should any delivery include a broken, damaged or spoiled item. We operate a Satisfaction Guarantee on the quality of products we offer which does not extend to minor issues such as label scratches or minor keg/cask denting which do not affect dispensing. Diverse Beers warrant that, upon delivery, the ordered products shall conform with description and quality. The Client shall inspect the products upon delivery and notify Diverse Beers within 3 days, should any product be deemed below satisfactory quality within the meaning of the sale of goods act – the Client is required to stop using any product the moment any quality issue is raised. Notifications may not be acceptable should the Client have altered any products or be responsible for quality issues in terms of abnormal storage, negligence or lack of good trade practice. In the event of a supplier recall, the Client shall not be entitled to compensation of any kind beyond replacement or refund, such situations are treated as a force majeure event. Product risk is passed to the Client upon delivery. Diverse Beers require opportunity to examine, collect, replace or refund such products.
PUMP CLIPS– Pump badges are attached to all cask and keg by adhesive docket, clips are available on request. On rare occasion where a badge is not delivered or has become lost / damaged in transit – please notify us straight away and we will request a replacement via first class post, an email artwork service is also available for self printing.
PARTNER PROGRAMME – Domain names are registered to and on behalf of the Client. End product web sites and order pages are owned and controlled by the Client, all useage, content, product pricing and detail are Client property. Software and code used to create the site are property of Stock My Bar and the Client understands that domains moved away from our servers will lose the functionality we provide. Partner Programme services are available to registered Clients with a Stock My Bar trading history and are non-transferable. Stock My Bar make no warranty or representation of any kind that hosting or email will be uninterrupted, error-free or that any website or associated servers are free from viruses or other forms of harmful code. In no event shall Stock My Bar be liable for any direct, indirect or consequential loss or damages resulting from the hosting of websites, pages and their associated integrations. In any event, the maximum liability shall not exceed the price paid for Partner Programme services. Where a Client chooses to enable COD as a customer payment option or click and collect as a free delivery option – the stock is allocated to the Client and can not usually be cancelled. Orders placed through Client websites and order pages are agreements between the Client and the end-user customer. Client’s are required to pass the Stripe payment gateway verification process, live stock feeds will be disconnected for sites without a working Stripe payment gateway. Sites must be actively promoted, dormant sites or sites not generating an order(s) for long periods will be removed from our server – where reconnection is possible, a fee of £99.99 + VAT applies otherwise a brand new order needs to be placed at the current standard service rate. Non-standard website design, functionality or amendments may incur additional cost which will be notified at time of enquiry. We can make no guarantee that any requested website or service feature will be implementable. Inclusive website design, updates and functionality requests are submitted by email and we aim to complete any request within 14 days, please however allow for upto 28 days in the event of busy periods. For website safety reasons we utilise country blocking where and when we deem appropriate, a current list of blocked countries can be provided on request, additionally – no customer logging-in or product reviews are permitted over our server. No contract length or cancellation penalties are involved in Membership to the Partner Programme.

MISCELLANEOUS – Client confirms that all people authorised to make an order are at least 18 years old. ID may be required if the courier is in any doubt about the age of the recipient – delivery will not be possible if ID is not provided.

Client registration is not guaranteed and service can be refused / withdrawn at any time for any reason.

Photo ID may be requested during the registration process or at any time, Client grants permission to Diverse Beers to store and take photo’s for ID and security purposes.

Diverse Beers are entitled to regard any person representing the Client as authorised to place an order, unless informed otherwise in writing.

Client communications and order details may be passed to the relevant vendor / brewery for the purposes of order fulfillment.

Diverse Beers may, at it’s sole discretion, subcontract and use third parties, in fulfilling any service.

The Client may not assign any obligation, payment or otherwise, to any third party without prior written permission from Diverse Beers.

Diverse Beers may utilise and publish Client comments, testimonials, reviews, logo’s and suitable photographs for marketing purposes unless instructed otherwise in advance.

Prices are subject to market fluctuation and excise duty alteration without notice.

Any Client requested variation to these Terms & Conditions shall only be binding when agreed in writing and signed by Diverse Beers.

The Client agrees not to act as a representative, partner, agent or employee of Diverse Beers and agrees that Diverse Beers are not liable for any representation, act or omission to act by the Client. Diverse Beers reserve the right to request that any individual or organisation remove any internet link or other published affiliation that is deemed unacceptable or misleading.

Services are governed by English Law and if any Court or authority finds that any provision or part of these terms are invalid then only that part is deemed unenforceable and the validity of all other provisions are not affected. Diverse Beers may apply minimum modifications to make all provisions valid.

Diverse Beers reserve the right to limit / restrict any order(s) that is deemed unreasonable for wholesale trade.

Diverse Beers reserve the right to refuse service / access to any individual or organisation that is deemed unreasonable for wholesale trade.

Diverse Beers reserve the right to change these Terms & Conditions by updating this page.

Please contact us for support: https://diversebeers.co.uk/contact

BREWERY VENDORS – Beers must have a minimum of 2 months left on their best before when received by a Client, short dated stock can still be offered where advertised within the beer name (not small print) and discounted appropriately. Its the responsibility of the Brewery Vendor to ensure all beer information (e.g. allergens, attributes, pricing, abv, quantity available) is correct – simply log in to your page at any time to make changes as and when required. Diverse Beers work with Brewery Vendors via trade websites and overall client promotions – we can’t guarantee that every beer from every brewery will be included on every web site or product list, we publish products strategically to ensure maximum benefit for all involved. Registration is not guaranteed and service can be refused / withdrawn at ant time for any reason. Service and / or distribution fees are confirmed by email along with the automated distribution procedure. Diverse Beers make no warranty or representation of any kind that Brewery Vendor order pages and facilities will be uninterrupted, error-free or that any website or associated servers are free from viruses or other forms of harmful code. In no event shall Diverse Beers be liable for any direct, indirect or consequential loss or damages resulting from the hosting of Brewery Vendor order pages. In any event, the maximum liability shall not exceed the price paid for service set-up. Diverse Beers undertake all client communications (e.g. customer service and payments) and ask that Brewery Vendors mark all sales as ‘Diverse Beers’ and not to contact our customers directly or store their details. It’s against our terms for you to use our customer information to create or attempt to create a direct trading relationship. Any Brewery Vendor who does this is at risk of being removed from the site(s) and any fees which we have unfairly missed out on can still be charged. Brewery Vendors authorise Diverse Beers to use any publicly available product image(s) and brewery logo.

SUPPLIERS – Supplier warrants that all products are in compliance with all applicable duties including import and export law and the supplier shall indemnify Diverse Beers for any costs or losses incurred as a result of any supplier breach of warranty. Its the responsibility of the supplier to ensure all beer information (e.g. allergens, attributes, abv) is correct – we request that information is provided by email to sales@diversebeers.co.uk. Any price, product, quantity or delivery time scale changes after an order is made must be agreed by both parties, the order shall not be shipped until any amendment has been resolved. Supplier agrees to provide pump clips for all relevant products and Diverse Beers reserve the right to cancel any item(s) where pump clips are not provided, cancelled items are collected by the supplier at their cost. Any product returned by a customer for quality control reasons will be refunded / credited by the supplier on the condition that the best before date has not expired. Supplier agrees to provide best before information to Diverse Beers in advance of order, if no information is provided we expect a minimum of 60 days. Any product buy back agreements are mutually agreed by email. Suppliers agree to never knowingly approach Diverse Beers customers to create or attempt to create a direct trading relationship. Any supplier who does this is at risk of being removed from the site(s) and any fees which we have unfairly missed out on can still be charged. Suppliers authorise Diverse Beers to use any publicy available product image(s) and brewery logo.

Contact: Diverse Beers Ltd, Staden Lane Business Park, Buxton, Derbyshire, SK17 9RZ

Company Number: 11821107

VAT Number: 288387636

AWRS Number: XPAW 000 0011 2392

Director: Andy Kenworthy

Telephone: 01298 212 394

Email: sales@diversebeers.co.uk